Last Updated: 09/09/2025
Four Seasons Tours (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, by phone, email, or during the booking process. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect information from group leaders and organizers only, not directly from students or minors. The types of personal information we may collect include:
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Contact information (name, school/organization name, email, phone number, mailing address)
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Payment details for booking travel
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Travel documentation (e.g., passport information)
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Group member details provided by leaders (names, ages, birth dates, gender, rooming lists, dietary or medical information when necessary for travel)
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Communications with us (emails, phone calls, forms)
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Website-related information (submitted through forms, cookies, or Google Analytics)
2. How We Use Your Information
We use the information collected for purposes including:
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Booking and managing travel, accommodations, and attractions
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Communicating with group leaders regarding trip details
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Providing customer service and support
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Sending marketing and promotional emails (with the option to opt out at any time)
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Maintaining records for internal business purposes
3. Sharing of Information
We do not sell or rent customer information. We only share information with third parties as necessary to fulfill the travel experience, including:
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Airlines, hotels, and transportation providers
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Theme parks, attractions, and event venues
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Travel insurance providers (if applicable)
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Technology and payment processing partners who help operate our services
All third parties are required to use the information solely for the purpose of delivering the requested services.
4. Marketing & Analytics
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We may send marketing and promotional emails about upcoming tours, events, or services. You can unsubscribe from these emails at any time.
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Our website uses Google Analytics and similar tools to understand visitor activity. These tools may use cookies or tracking technologies.
5. Children’s Privacy
We do not knowingly collect personal information directly from children under the age of 13. All information regarding minors is provided to us by group leaders or parents/guardians as required for travel purposes.
6. Data Security
We take appropriate measures to protect personal information, including:
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Secure servers and SSL certificates on our website
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Restricted employee access to sensitive data
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Payment and personal data transmitted only through secure systems
7. Data Retention
We retain personal information for as long as necessary to fulfill travel arrangements and maintain business records. At this time, we do not automatically delete customer data.
8. International Visitors
Four Seasons Tours is based in the United States. While we serve international groups traveling to the U.S., all data processing and storage is handled under U.S. law.
9. Your Privacy Rights
Depending on your location, you may have rights to:
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Request access to the personal information we hold about you
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Request corrections or updates to your information
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Opt out of marketing communications
To exercise these rights, please contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the “last updated” date revised.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Four Seasons Tours
Website: fourseasons-tours.com
Email: info@fourseasons-tours.com
Phone: 1.800.421.4159
